Information & Communication Technology Technician – NVQ Level 04
About This Course
The primary objective of the Advanced Certificate in Information and Communication Technology Technician (NVQ Level 04) is to produce competent, entry-level ICT professionals capable of performing essential installation, maintenance, and technical support tasks across common hardware, software, and networking domains.
Learning Objectives
Maintain & Support PCs: Install OS, configure peripherals, and troubleshoot common hardware/software issues.
Office & Data: Master standard office applications and perform basic database operations.
Basic Web/Graphics: Design static web pages and develop simple graphics for media.
Target Audience
- Computer Operator
- Application Assistant
- Graphic designer
- Hardware Technician
- Any other person related to IT
Curriculum
Use the computer and manage files within standard operating systems
Perform word processing
Prepare spreadsheets
Prepare presentation resources
Perform basic operations of cloud computing, including internet and email services
Handle relational database
Conduct routine maintenance services of the computer system and peripherals
Produce print page layout and multimedia objects
Analyze, design, and develop an information system
Handle relational databases using standard SQL
Design a static website
Practice workplace communication and interpersonal relations
Apply occupational literacy and numeracy
Work in a team
Practice occupational health and safety measures
Your Instructors
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